{"id":2752,"date":"2026-05-04T20:37:56","date_gmt":"2026-05-04T18:37:56","guid":{"rendered":"https:\/\/www.glasssoul.eu\/?page_id=2752"},"modified":"2026-10-26T18:20:42","modified_gmt":"2026-10-26T17:20:42","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.glasssoul.eu\/cs\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2752\" class=\"elementor elementor-2752\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ace7ad e-flex e-con-boxed e-con e-parent\" data-id=\"7ace7ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e10ef7a elementor-widget elementor-widget-heading\" data-id=\"e10ef7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Obchodn\u00ed podm\u00ednky<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bdf2eb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0bdf2eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28a3590 e-flex e-con-boxed e-con e-parent\" data-id=\"28a3590\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf339a1 elementor-widget elementor-widget-text-editor\" data-id=\"bf339a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>1. \u00davodn\u00ed ustanoven\u00ed<\/h3>\n<p>Tyto obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm p\u0159i prodeji v\u00fdrobk\u016f, um\u011bleck\u00fdch d\u011bl a autorsk\u00fdch objekt\u016f projektu Glass Soul, zejm\u00e9na prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek www.glasssoul.eu a www.glasssoul.cz, e-mailov\u00e9 komunikace, individu\u00e1ln\u00ed nab\u00eddky, osobn\u00edho jedn\u00e1n\u00ed nebo jin\u00e9 obchodn\u00ed komunikace.<br>Prod\u00e1vaj\u00edc\u00edm je:<br>Glaz Bridge s.r.o.<br>S\u00eddlo spole\u010dnosti: \u0158\u00ed\u010dn\u00ed 456\/10, 118 00 Praha 1<br>Po\u0161tovn\u00ed adresa a ateli\u00e9r: Masarykovo n\u00e1b\u0159e\u017e\u00ed 10, 120 00 Praha 2<br>I\u010cO: 17351961<br>DI\u010c: CZ17351961<br>Datov\u00e1 schr\u00e1nka: c35j6re<br>E-mail: info@glasssoul.eu<br>Telefon: +420 608 842 717<br>Web: www.glasssoul.eu, www.glasssoul.cz<\/p>\n<p>Bankovn\u00ed spojen\u00ed<br>Pro tuzemsk\u00e9 platby v K\u010d<br>\u010c\u00edslo \u00fa\u010dtu: 257411980\/0600<br>Banka: MONETA Money Bank, a.s.<br>Pro platby ze zahrani\u010d\u00ed<br>\u010c\u00edslo \u00fa\u010dtu: 1207070\/2060<br>IBAN: CZ32 2060 0000 0000 0120 7070<br>BIC\/SWIFT: CITFCZPPXXX<br>Banka: Citfin, spo\u0159iteln\u00ed dru\u017estvo<br>Adresa banky: Bucharova 1423\/6, Stod\u016flky, 158 00 Praha 5, \u010cesk\u00e1 republika<\/p>\n<p>Sklad a depozit\u00e1\u0159<br>N\u00e1dra\u017en\u00ed 203, 250 64 M\u011b\u0161ice<br>Telefon: +420 777 215 520, +420 246 024 191<br>E-mail: depot@artexprague.cz<\/p>\n<p>Kontakt<br>Obchod a obecn\u00e9 dotazy: office@glasssoul.eu<br>Dotazy, reklamace a p\u0159ipom\u00ednky: info@glasssoul.eu<\/p>\n<p>Tyto obchodn\u00ed podm\u00ednky se vztahuj\u00ed na prodej spot\u0159ebitel\u016fm i podnikatel\u016fm. Je-li kupuj\u00edc\u00edm spot\u0159ebitel, pou\u017eij\u00ed se ustanoven\u00ed na ochranu spot\u0159ebitele podle platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f. Je-li kupuj\u00edc\u00edm podnikatel nebo osoba jednaj\u00edc\u00ed v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti, nepou\u017eij\u00ed se ustanoven\u00ed ur\u010den\u00e1 v\u00fdhradn\u011b pro spot\u0159ebitele a pr\u00e1va a povinnosti stran se posuzuj\u00ed p\u0159edev\u0161\u00edm podle ujedn\u00e1n\u00ed t\u011bchto obchodn\u00edch podm\u00ednek a ob\u010dansk\u00e9ho z\u00e1kon\u00edku.<\/p>\n<p>Odchyln\u00e1 p\u00edsemn\u00e1 dohoda stran m\u00e1 p\u0159ednost p\u0159ed t\u011bmito obchodn\u00edmi podm\u00ednkami. Potvrzen\u00edm objedn\u00e1vky kupuj\u00edc\u00ed potvrzuje, \u017ee se s t\u011bmito obchodn\u00edmi podm\u00ednkami sezn\u00e1mil, rozum\u00ed jim a souhlas\u00ed s nimi.<\/p>\n<h3>2. Charakter v\u00fdrobk\u016f a d\u011bl Glass Soul<\/h3>\n<p>Glass Soul tvo\u0159\u00ed jedine\u010dn\u00e1 funer\u00e1ln\u00ed, pam\u00e1te\u010dn\u00ed a autorsk\u00e1 d\u00edla z \u010desk\u00e9ho skla. Nab\u00edz\u00ed pietn\u00ed a vzpom\u00ednkov\u00e9 objekty, kter\u00e9 uchov\u00e1vaj\u00ed pam\u011b\u0165 a maj\u00ed sou\u010dasn\u011b um\u011bleck\u00fd, \u0159emesln\u00fd, sb\u011bratelsk\u00fd a kulturn\u00ed charakter.<br>Sortiment zahrnuje zejm\u00e9na um\u011bleck\u00e9 sklen\u011bn\u00e9 urny, mini urny, vzpom\u00ednkov\u00e9 objekty, sklen\u011bn\u00e9 flakony, mobiln\u00ed pietn\u00ed objekty, mobiln\u00ed hrobky, sklen\u011bn\u00e9 n\u00e1hrobky, objekty pro dom\u00e1c\u00ed pietn\u00ed prostor, autorsk\u00e1 skl\u00e1\u0159sk\u00e1 d\u00edla, limitovan\u00e9 edice, certifikovan\u00e1 d\u00edla a dal\u0161\u00ed v\u00fdrobky nebo um\u011bleck\u00e9 objekty podle aktu\u00e1ln\u00ed nab\u00eddky.<br>V\u00fdrobky Glass Soul nejsou s\u00e9riov\u00fdmi pr\u016fmyslov\u00fdmi v\u00fdrobky b\u011b\u017en\u00e9ho typu. Ka\u017ed\u00fd kus m\u016f\u017ee b\u00fdt origin\u00e1lem, autorsk\u00fdm d\u00edlem, d\u00edlem vytvo\u0159en\u00fdm v omezen\u00e9 edici nebo d\u00edlem zhotoven\u00fdm \u010di dokon\u010den\u00fdm na z\u00e1klad\u011b konkr\u00e9tn\u00ed objedn\u00e1vky kupuj\u00edc\u00edho.<br>Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee hodnota um\u011bleck\u00e9ho d\u00edla m\u016f\u017ee b\u00fdt ovlivn\u011bna mnoha okolnostmi, zejm\u00e9na autorem, technikou, provenienc\u00ed, limitac\u00ed, stavem trhu, popt\u00e1vkou a \u010dasem. Prod\u00e1vaj\u00edc\u00ed neposkytuje z\u00e1ruku budouc\u00edho zhodnocen\u00ed d\u00edla, nen\u00ed-li v\u00fdslovn\u011b p\u00edsemn\u011b sjedn\u00e1no jinak.<\/p>\n<h3>3. Ru\u010dn\u00ed v\u00fdroba, autorsk\u00fd charakter a p\u0159irozen\u00e9 vlastnosti skla<\/h3>\n<p>Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee v\u00fdrobky Glass Soul jsou vyr\u00e1b\u011bny p\u0159ev\u00e1\u017en\u011b ru\u010dn\u011b, tradi\u010dn\u00edmi i sou\u010dasn\u00fdmi skl\u00e1\u0159sk\u00fdmi technikami, \u010dasto ve spolupr\u00e1ci s autory, skl\u00e1rnami, \u0159emesln\u00edky, brusi\u010di, rytci, le\u0161ti\u010di nebo dal\u0161\u00edmi odborn\u00fdmi v\u00fdrobn\u00edmi partnery.<br>Sou\u010d\u00e1st\u00ed ru\u010dn\u00ed, hutn\u00ed, manufakturn\u00ed a autorsk\u00e9 v\u00fdroby skla mohou b\u00fdt zejm\u00e9na drobn\u00e9 vzduchov\u00e9 bublinky, optick\u00e9 odchylky, jemn\u00e9 nerovnosti, barevn\u00e9 nuance, rozd\u00edly v tlou\u0161\u0165ce skla, odchylky v tvaru, rozm\u011bru, v\u00e1ze, pr\u016fsvitnosti, kresb\u011b skla, struktu\u0159e, lesku, matu, povrchu, hran\u00e1ch, brou\u0161en\u00ed, le\u0161t\u011bn\u00ed, ryt\u00ed, taven\u00ed, chlazen\u00ed nebo jin\u00fdch znac\u00edch pou\u017eit\u00e9 technologie.<br>Tyto vlastnosti nejsou vadou v\u00fdrobku, pokud nebr\u00e1n\u00ed sjednan\u00e9mu \u00fa\u010delu, funk\u010dnosti nebo bezpe\u010dn\u00e9mu u\u017e\u00edv\u00e1n\u00ed d\u00edla.<br>Jsou p\u0159irozen\u00fdm a o\u010dek\u00e1van\u00fdm projevem ru\u010dn\u00ed v\u00fdroby, autorsk\u00e9ho rukopisu, skl\u00e1\u0159sk\u00e9ho \u0159emesla a povahy konkr\u00e9tn\u00edho materi\u00e1lu.<br>Kupuj\u00edc\u00ed v\u00fdslovn\u011b bere na v\u011bdom\u00ed, \u017ee sklo jako materi\u00e1l m\u016f\u017ee vykazovat p\u0159irozen\u00e9 vnit\u0159n\u00ed pnut\u00ed, optickou hloubku, nepravidelnost, odlesky, stopy n\u00e1stroje nebo jin\u00e9 vizu\u00e1ln\u00ed projevy vznikl\u00e9 p\u0159i v\u00fdrob\u011b. Tyto projevy jsou sou\u010d\u00e1st\u00ed estetick\u00e9 a materi\u00e1lov\u00e9 hodnoty d\u00edla.<br>Fotografie na webu, v katalogu, nab\u00eddce nebo prezentaci maj\u00ed ilustra\u010dn\u00ed charakter, pokud nen\u00ed v\u00fdslovn\u011b uvedeno, \u017ee se jedn\u00e1 o p\u0159esn\u011b tent\u00fd\u017e kus. U ru\u010dn\u011b vyr\u00e1b\u011bn\u00fdch, autorsk\u00fdch, limitovan\u00fdch a zak\u00e1zkov\u00fdch d\u011bl se v\u00fdsledn\u00fd v\u00fdrobek m\u016f\u017ee v p\u0159im\u011b\u0159en\u00e9m rozsahu li\u0161it od fotografie, vizualizace nebo vzorku, zejm\u00e9na v barevnosti, tvaru, kresb\u011b skla, optick\u00fdch detailech, struktu\u0159e, povrchu, velikosti bublinek, charakteru ru\u010dn\u00edho zpracov\u00e1n\u00ed nebo celkov\u00e9m v\u00fdrazu.<br>Kupuj\u00edc\u00ed potvrzen\u00edm objedn\u00e1vky v\u00fdslovn\u011b souhlas\u00ed s t\u00edm, \u017ee uveden\u00e9 p\u0159irozen\u00e9 vlastnosti ru\u010dn\u011b vyr\u00e1b\u011bn\u00e9ho skla, autorsk\u00e9 odchylky a technologick\u00e9 rozd\u00edly samy o sob\u011b nezakl\u00e1daj\u00ed n\u00e1rok na reklamaci, slevu z ceny, v\u00fdm\u011bnu v\u00fdrobku ani odstoupen\u00ed od smlouvy.<\/p>\n<h3>4. Autor, v\u00fdrobn\u00ed partner a um\u011bleck\u00e9 proveden\u00ed<\/h3>\n<p>U autorsk\u00fdch a zak\u00e1zkov\u00fdch d\u011bl m\u016f\u017ee b\u00fdt v\u00fdsledn\u00e1 podoba d\u00edla ovlivn\u011bna odborn\u00fdm rozhodnut\u00edm autora, v\u00fdrobce, skl\u00e1rny nebo \u0159emesln\u00e9ho partnera. Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee u um\u011bleck\u00e9ho d\u00edla nelze v\u017edy p\u0159edem p\u0159esn\u011b garantovat v\u0161echny detaily v\u00fdsledn\u00e9ho proveden\u00ed.<br>Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za \u0159\u00e1dn\u00e9 p\u0159ijet\u00ed objedn\u00e1vky, komunikaci sjednan\u00e9ho zad\u00e1n\u00ed a p\u0159ed\u00e1n\u00ed podklad\u016f v\u00fdrobn\u00edmu nebo autorsk\u00e9mu partnerovi. Za vlastn\u00ed technologick\u00e9, autorsk\u00e9 a \u0159emesln\u00e9 proveden\u00ed d\u00edla odpov\u00edd\u00e1 p\u0159\u00edslu\u0161n\u00fd autor, v\u00fdrobce, skl\u00e1rna nebo \u0159emesln\u00fd partner v rozsahu sv\u00e9 odborn\u00e9 \u010dinnosti.<\/p>\n<p>Kupuj\u00edc\u00ed souhlas\u00ed s t\u00edm, \u017ee autor nebo v\u00fdrobce m\u016f\u017ee v pr\u016fb\u011bhu v\u00fdroby prov\u00e9st p\u0159im\u011b\u0159en\u00e9 technologick\u00e9 nebo estetick\u00e9 \u00fapravy, pokud jsou pot\u0159ebn\u00e9 pro \u0159\u00e1dn\u00e9 dokon\u010den\u00ed d\u00edla, bezpe\u010dnost, stabilitu, \u017eivotnost, kvalitu nebo zachov\u00e1n\u00ed autorsk\u00e9ho v\u00fdrazu. Takov\u00e1 \u00faprava nen\u00ed vadou, pokud nem\u011bn\u00ed podstatu objednan\u00e9ho d\u00edla.<br>Subjektivn\u00ed o\u010dek\u00e1v\u00e1n\u00ed kupuj\u00edc\u00edho ohledn\u011b barevn\u00e9ho vyzn\u011bn\u00ed, intenzity optick\u00e9ho efektu, mno\u017estv\u00ed bublinek, kresby skla, lesku, matu, drobn\u00fdch rozm\u011brov\u00fdch rozd\u00edl\u016f nebo um\u011bleck\u00e9ho dojmu nezakl\u00e1d\u00e1 samo o sob\u011b vadu d\u00edla.<\/p>\n<h3>5. Objedn\u00e1vka<\/h3>\n<p>Objedn\u00e1vku lze u\u010dinit prost\u0159ednictv\u00edm webov\u00e9ho rozhran\u00ed, e-mailu, p\u00edsemn\u00e9 komunikace, individu\u00e1ln\u00ed nab\u00eddky, osobn\u00edho jedn\u00e1n\u00ed nebo jin\u00fdm zp\u016fsobem odsouhlasen\u00fdm prod\u00e1vaj\u00edc\u00edm.<br>Objedn\u00e1vka je z\u00e1vazn\u00e1 a\u017e po jej\u00edm potvrzen\u00ed prod\u00e1vaj\u00edc\u00edm a po uhrazen\u00ed 100 % ceny objednan\u00e9ho v\u00fdrobku nebo d\u00edla, nen\u00ed-li p\u00edsemn\u011b dohodnuto jinak.<br>Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo objedn\u00e1vku odm\u00edtnout, zejm\u00e9na pokud je v\u00fdrobek nedostupn\u00fd, v\u00fdroba nen\u00ed technicky mo\u017en\u00e1, po\u017eadavek kupuj\u00edc\u00edho je nevhodn\u00fd, ne\u00fapln\u00fd, neslu\u010diteln\u00fd s povahou d\u00edla, v rozporu s pr\u00e1vn\u00edmi p\u0159edpisy, pietn\u00edm charakterem projektu Glass Soul, autorsk\u00fdm z\u00e1m\u011brem nebo pokud nedo\u0161lo k \u00fahrad\u011b ceny.<br>U zak\u00e1zkov\u00e9 v\u00fdroby za\u010d\u00edn\u00e1 v\u00fdroba a\u017e po \u00fapln\u00e9m uhrazen\u00ed ceny a po dod\u00e1n\u00ed v\u0161ech nezbytn\u00fdch podklad\u016f ze strany kupuj\u00edc\u00edho.<br>Kupuj\u00edc\u00ed odpov\u00edd\u00e1 za spr\u00e1vnost, \u00faplnost a vhodnost v\u0161ech \u00fadaj\u016f, kter\u00e9 prod\u00e1vaj\u00edc\u00edmu poskytne, zejm\u00e9na jmen, dat, text\u016f, symbol\u016f, rozm\u011br\u016f, barevnosti, po\u017eadavk\u016f, zad\u00e1n\u00ed, technick\u00fdch specifikac\u00ed, dodac\u00edch \u00fadaj\u016f a kontaktn\u00edch \u00fadaj\u016f. Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za chyby, prodlen\u00ed, v\u00edcen\u00e1klady ani nevhodn\u00fd v\u00fdsledek zp\u016fsoben\u00fd nespr\u00e1vn\u00fdmi, ne\u00fapln\u00fdmi nebo opo\u017ed\u011bn\u011b dodan\u00fdmi podklady kupuj\u00edc\u00edho.<\/p>\n<h3>6. Cena<\/h3>\n<p>Cena v\u00fdrobku je uvedena na webu, v individu\u00e1ln\u00ed nab\u00eddce nebo v potvrzen\u00ed objedn\u00e1vky. U autorsk\u00fdch d\u011bl, limitovan\u00fdch edic, zak\u00e1zkov\u00fdch v\u00fdrobk\u016f a individu\u00e1ln\u011b upraven\u00fdch objekt\u016f m\u016f\u017ee b\u00fdt cena stanovena individu\u00e1ln\u011b podle autora, pou\u017eit\u00e9 techniky, velikosti, n\u00e1ro\u010dnosti v\u00fdroby, dostupnosti materi\u00e1lu, rozsahu \u00faprav, um\u011bleck\u00e9 hodnoty, certifikace, balen\u00ed, dopravy a dal\u0161\u00edch okolnost\u00ed.<br>Ceny mohou b\u00fdt uv\u00e1d\u011bny v CZK nebo USD, EUR, p\u0159\u00edpadn\u011b v jin\u00e9 m\u011bn\u011b podle individu\u00e1ln\u00ed dohody. U zahrani\u010dn\u00edch objedn\u00e1vek m\u016f\u017ee b\u00fdt kone\u010dn\u00e1 cena potvrzena individu\u00e1ln\u011b podle m\u011bny, zem\u011b dod\u00e1n\u00ed, da\u0148ov\u00fdch, celn\u00edch, p\u0159epravn\u00edch a bankovn\u00edch podm\u00ednek.<br>Da\u0148ov\u00fd doklad bude vystaven v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.<\/p>\n<h3>7. Platebn\u00ed podm\u00ednky<\/h3>\n<p>Kupuj\u00edc\u00ed je povinen uhradit 100 % ceny objedn\u00e1vky p\u0159edem, nen\u00ed-li p\u00edsemn\u011b dohodnuto jinak.<br>V\u00fdroba, dokon\u010den\u00ed, rezervace konkr\u00e9tn\u00edho d\u00edla, balen\u00ed ani expedice neza\u010d\u00ednaj\u00ed p\u0159ed p\u0159ips\u00e1n\u00edm cel\u00e9 \u010d\u00e1stky na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho, pokud prod\u00e1vaj\u00edc\u00ed v\u00fdslovn\u011b p\u00edsemn\u011b nepotvrd\u00ed jin\u00fd postup.<br>U zak\u00e1zkov\u00e9 v\u00fdroby je platba p\u0159edem podm\u00ednkou zah\u00e1jen\u00ed v\u00fdroby. Pokud kupuj\u00edc\u00ed po \u00fahrad\u011b neposkytne pot\u0159ebnou sou\u010dinnost, zejm\u00e9na nedod\u00e1 podklady, rozm\u011bry, texty, symboliku, schv\u00e1len\u00ed n\u00e1vrhu, kontaktn\u00ed \u00fadaje, doru\u010dovac\u00ed \u00fadaje nebo jin\u00e9 informace, m\u016f\u017ee se term\u00edn dod\u00e1n\u00ed p\u0159im\u011b\u0159en\u011b prodlou\u017eit.<br>V p\u0159\u00edpad\u011b prodlen\u00ed kupuj\u00edc\u00edho s \u00fahradou nen\u00ed prod\u00e1vaj\u00edc\u00ed povinen dr\u017eet rezervaci konkr\u00e9tn\u00edho d\u00edla, garantovat p\u016fvodn\u00ed cenu, dostupnost autora, v\u00fdrobn\u00ed kapacitu ani p\u016fvodn\u00ed term\u00edn dod\u00e1n\u00ed.<br>Bankovn\u00ed poplatky, kurzov\u00e9 rozd\u00edly, poplatky zprost\u0159edkuj\u00edc\u00edch bank, poplatky za zahrani\u010dn\u00ed platby a jin\u00e9 n\u00e1klady spojen\u00e9 s platbou hrad\u00ed kupuj\u00edc\u00ed, nen\u00ed-li p\u00edsemn\u011b sjedn\u00e1no jinak.<\/p>\n<h3>8. Zak\u00e1zkov\u00e1 v\u00fdroba a individu\u00e1ln\u00ed \u00fapravy<\/h3>\n<p>Za zak\u00e1zkovou v\u00fdrobu se pova\u017euje zejm\u00e9na v\u00fdrobek nebo d\u00edlo vytvo\u0159en\u00e9, dokon\u010den\u00e9, vybran\u00e9, upraven\u00e9 nebo personalizovan\u00e9 podle po\u017eadavk\u016f kupuj\u00edc\u00edho. M\u016f\u017ee j\u00edt zejm\u00e9na o volbu barvy, velikosti, tvaru, povrchu, grav\u00edrov\u00e1n\u00ed, textu, symboliky, vnit\u0159n\u00edho \u010dlen\u011bn\u00ed, osobn\u00edho zad\u00e1n\u00ed, pietn\u00edho \u00fa\u010delu, techniky zpracov\u00e1n\u00ed, autora, m\u00edsta instalace nebo jin\u00e9ho individu\u00e1ln\u00edho po\u017eadavku.<br>Kupuj\u00edc\u00ed je povinen p\u0159ed potvrzen\u00edm objedn\u00e1vky pe\u010dliv\u011b zkontrolovat v\u0161echny \u00fadaje, zejm\u00e9na jm\u00e9na, data, texty, rozm\u011bry, barevnost, symboliku, specifikaci, technick\u00e9 po\u017eadavky a dodac\u00ed \u00fadaje.<br>Po zah\u00e1jen\u00ed v\u00fdroby, dokon\u010dov\u00e1n\u00ed nebo individu\u00e1ln\u00ed \u00fapravy ji\u017e nemus\u00ed b\u00fdt mo\u017en\u00e9 objedn\u00e1vku m\u011bnit nebo zru\u0161it.<br>P\u0159\u00edpadn\u00e9 zm\u011bny jsou mo\u017en\u00e9 pouze po p\u0159edchoz\u00edm p\u00edsemn\u00e9m souhlasu prod\u00e1vaj\u00edc\u00edho a mohou b\u00fdt podm\u00edn\u011bny \u00fahradou dodate\u010dn\u00fdch n\u00e1klad\u016f, v\u00edcen\u00e1klad\u016f v\u00fdrobce, autora, skl\u00e1rny, dopravce nebo jin\u00e9ho partnera.<br>U zbo\u017e\u00ed vyroben\u00e9ho podle po\u017eadavk\u016f kupuj\u00edc\u00edho nebo p\u0159izp\u016fsoben\u00e9ho jeho osobn\u00edm pot\u0159eb\u00e1m nevznik\u00e1 spot\u0159ebiteli pr\u00e1vo odstoupit od smlouvy ve 14denn\u00ed lh\u016ft\u011b, pokud pr\u00e1vn\u00ed p\u0159edpisy stanov\u00ed tuto v\u00fdjimku.<\/p>\n<h3>9. Dod\u00e1n\u00ed a term\u00edny<\/h3>\n<p>Expedice prob\u00edh\u00e1 zpravidla nejpozd\u011bji do 90 dn\u016f od uhrazen\u00ed 100 % ceny objedn\u00e1vky a dod\u00e1n\u00ed v\u0161ech pot\u0159ebn\u00fdch podklad\u016f kupuj\u00edc\u00edm, nen\u00ed-li u konkr\u00e9tn\u00edho d\u00edla, objedn\u00e1vky nebo individu\u00e1ln\u00ed zak\u00e1zky p\u00edsemn\u011b sjedn\u00e1no jinak.<br>U skladov\u00fdch v\u00fdrobk\u016f m\u016f\u017ee b\u00fdt dod\u00e1n\u00ed krat\u0161\u00ed. U zak\u00e1zkov\u00e9 v\u00fdroby, limitovan\u00fdch edic, autorsk\u00fdch d\u011bl nebo v\u00fdrobk\u016f vznikaj\u00edc\u00edch ve spolupr\u00e1ci s konkr\u00e9tn\u00edm um\u011blcem, skl\u00e1rnou nebo d\u00edlnou m\u016f\u017ee b\u00fdt lh\u016fta ovlivn\u011bna technologickou n\u00e1ro\u010dnost\u00ed v\u00fdroby, dostupnost\u00ed kapacity, pou\u017eitou technikou, ru\u010dn\u00edm zpracov\u00e1n\u00edm, su\u0161en\u00edm, chlazen\u00edm, brou\u0161en\u00edm, le\u0161t\u011bn\u00edm, kontrolou kvality, vyt\u00ed\u017een\u00edm autora nebo dal\u0161\u00edmi v\u00fdrobn\u00edmi okolnostmi.<br>Lh\u016fta dod\u00e1n\u00ed se m\u016f\u017ee p\u0159im\u011b\u0159en\u011b prodlou\u017eit v p\u0159\u00edpad\u011b zm\u011bny zad\u00e1n\u00ed, neposkytnut\u00ed sou\u010dinnosti kupuj\u00edc\u00edm, vy\u0161\u0161\u00ed moci, v\u00fdpadku v\u00fdroby, prodlen\u00ed autora, v\u00fdrobce, skl\u00e1rny, dopravce nebo jin\u00e9 t\u0159et\u00ed osoby, komplikac\u00ed v doprav\u011b, celn\u00edm \u0159\u00edzen\u00ed, poji\u0161t\u011bn\u00ed z\u00e1silky nebo jin\u00fdch okolnost\u00ed, kter\u00e9 prod\u00e1vaj\u00edc\u00ed nemohl rozumn\u011b ovlivnit.<br>Prod\u00e1vaj\u00edc\u00ed bude kupuj\u00edc\u00edho o podstatn\u00fdch zm\u011bn\u00e1ch term\u00ednu dod\u00e1n\u00ed informovat. P\u0159im\u011b\u0159en\u00e9 prodlou\u017een\u00ed term\u00ednu dod\u00e1n\u00ed z d\u016fvod\u016f uveden\u00fdch v t\u011bchto obchodn\u00edch podm\u00ednk\u00e1ch nezakl\u00e1d\u00e1 samo o sob\u011b pr\u00e1vo kupuj\u00edc\u00edho na slevu, n\u00e1hradu \u0161kody, smluvn\u00ed pokutu ani odstoupen\u00ed od smlouvy, pokud pr\u00e1vn\u00ed p\u0159edpisy nestanov\u00ed jinak.<\/p>\n<h3>10. Doprava, balen\u00ed a poji\u0161t\u011bn\u00ed<\/h3>\n<p>Doprava v r\u00e1mci Evropsk\u00e9 unie m\u016f\u017ee b\u00fdt poskytov\u00e1na zdarma, pokud je tak uvedeno u konkr\u00e9tn\u00ed nab\u00eddky nebo objedn\u00e1vky.<br>Doprava zdarma se vztahuje pouze na standardn\u00ed doru\u010den\u00ed na jednu adresu v r\u00e1mci EU. Nevztahuje se na expresn\u00ed dopravu, speci\u00e1ln\u00ed manipulaci, instalaci, vyn\u00e1\u0161ku, opakovan\u00e9 doru\u010dov\u00e1n\u00ed, zm\u011bnu adresy po odesl\u00e1n\u00ed, nadstandardn\u00ed poji\u0161t\u011bn\u00ed, celn\u00ed slu\u017eby nebo jin\u00e9 zvl\u00e1\u0161tn\u00ed slu\u017eby, pokud nejsou p\u00edsemn\u011b dohodnuty jako sou\u010d\u00e1st objedn\u00e1vky.<br>V\u00fdrobky jsou baleny s ohledem na jejich k\u0159ehkost, hodnotu a um\u011bleck\u00fd charakter. Prod\u00e1vaj\u00edc\u00ed zaji\u0161\u0165uje obvykl\u00e9 bezpe\u010dn\u00e9 balen\u00ed odpov\u00eddaj\u00edc\u00ed povaze sklen\u011bn\u00e9ho v\u00fdrobku. Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee sklo je k\u0159ehk\u00fd materi\u00e1l a ani odborn\u00e9 balen\u00ed nem\u016f\u017ee vylou\u010dit ve\u0161ker\u00e1 rizika spojen\u00e1 s p\u0159epravou, manipulac\u00ed nebo neodborn\u00fdm zach\u00e1zen\u00edm t\u0159et\u00edch osob.<br>Dopravce p\u0159evzet\u00edm z\u00e1silky p\u0159eb\u00edr\u00e1 odpov\u011bdnost za jej\u00ed p\u0159epravu v rozsahu stanoven\u00e9m pr\u00e1vn\u00edmi p\u0159edpisy a p\u0159epravn\u00edmi podm\u00ednkami dopravce. Kupuj\u00edc\u00ed je povinen poskytnout sou\u010dinnost pot\u0159ebnou pro uplatn\u011bn\u00ed p\u0159\u00edpadn\u00e9ho n\u00e1roku v\u016f\u010di dopravci nebo poji\u0161\u0165ovn\u011b.<br>Nadstandardn\u00ed poji\u0161t\u011bn\u00ed p\u0159epravy m\u016f\u017ee b\u00fdt sjedn\u00e1no individu\u00e1ln\u011b podle hodnoty, rozm\u011br\u016f, povahy d\u00edla a mo\u017enost\u00ed dopravce. Pokud kupuj\u00edc\u00ed nadstandardn\u00ed poji\u0161t\u011bn\u00ed odm\u00edtne nebo zvol\u00ed levn\u011bj\u0161\u00ed zp\u016fsob p\u0159epravy, bere na v\u011bdom\u00ed, \u017ee p\u0159\u00edpadn\u00e1 n\u00e1hrada \u0161kody ze strany dopravce nebo poji\u0161\u0165ovny m\u016f\u017ee b\u00fdt omezena p\u0159epravn\u00edmi podm\u00ednkami.<\/p>\n<p>Doprava mimo Evropskou unii se \u0159e\u0161\u00ed individu\u00e1ln\u011b podle c\u00edlov\u00e9 zem\u011b, hodnoty d\u00edla, rozm\u011br\u016f, hmotnosti, mo\u017enost\u00ed poji\u0161t\u011bn\u00ed, celn\u00edch podm\u00ednek a po\u017eadavk\u016f dopravce. Cla, dan\u011b, dovozn\u00ed poplatky, bankovn\u00ed poplatky a jin\u00e9 n\u00e1klady souvisej\u00edc\u00ed s dod\u00e1n\u00edm mimo EU hrad\u00ed kupuj\u00edc\u00ed, nen\u00ed-li p\u00edsemn\u011b sjedn\u00e1no jinak.<\/p>\n<h3>11. P\u0159evzet\u00ed z\u00e1silky a povinnosti kupuj\u00edc\u00edho<\/h3>\n<p>Kupuj\u00edc\u00ed je povinen p\u0159i p\u0159evzet\u00ed z\u00e1silky zkontrolovat stav vn\u011bj\u0161\u00edho obalu. V p\u0159\u00edpad\u011b viditeln\u00e9ho po\u0161kozen\u00ed obalu je kupuj\u00edc\u00ed povinen tuto skute\u010dnost ihned ozn\u00e1mit dopravci, vy\u017e\u00e1dat si z\u00e1znam o po\u0161kozen\u00ed z\u00e1silky a po\u0159\u00eddit fotodokumentaci.<br>Kupuj\u00edc\u00ed je povinen po p\u0159evzet\u00ed z\u00e1silky v\u00fdrobek neprodlen\u011b a bez zbyte\u010dn\u00e9ho odkladu zkontrolovat. V p\u0159\u00edpad\u011b zji\u0161t\u011bn\u00ed po\u0161kozen\u00ed je kupuj\u00edc\u00ed povinen neprodlen\u011b kontaktovat prod\u00e1vaj\u00edc\u00edho a dodat fotodokumentaci vn\u011bj\u0161\u00edho obalu, vnit\u0159n\u00edho obalu, v\u00fdpln\u011b, \u0161t\u00edtk\u016f dopravce a samotn\u00e9ho v\u00fdrobku.<br>Kupuj\u00edc\u00ed je povinen uchovat ve\u0161ker\u00fd obalov\u00fd materi\u00e1l a\u017e do vy\u0159\u00edzen\u00ed reklamace po\u0161kozen\u00ed p\u0159i doprav\u011b. Bez uchov\u00e1n\u00ed obalu, v\u00fdpln\u011b a fotodokumentace m\u016f\u017ee b\u00fdt prok\u00e1z\u00e1n\u00ed po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b obt\u00ed\u017en\u00e9 nebo nemo\u017en\u00e9.<br>Neposkytnut\u00ed sou\u010dinnosti ze strany kupuj\u00edc\u00edho, zejm\u00e9na neuchov\u00e1n\u00ed obalu, opo\u017ed\u011bn\u00e9 ozn\u00e1men\u00ed po\u0161kozen\u00ed, nedod\u00e1n\u00ed fotodokumentace, p\u0159evzet\u00ed zjevn\u011b po\u0161kozen\u00e9 z\u00e1silky bez v\u00fdhrady nebo manipulace s d\u00edlem p\u0159ed jeho zdokumentov\u00e1n\u00edm, m\u016f\u017ee podstatn\u011b zt\u00ed\u017eit nebo znemo\u017enit uplatn\u011bn\u00ed n\u00e1roku v\u016f\u010di dopravci nebo poji\u0161\u0165ovn\u011b.<br>U kupuj\u00edc\u00edho, kter\u00fd je podnikatelem, se m\u00e1 za to, \u017ee zjevn\u00e9 po\u0161kozen\u00ed z\u00e1silky nebo obalu, kter\u00e9 nebylo ozn\u00e1meno bez zbyte\u010dn\u00e9ho odkladu p\u0159i p\u0159evzet\u00ed nebo bezprost\u0159edn\u011b po p\u0159evzet\u00ed, nevzniklo p\u0159i p\u0159eprav\u011b, leda\u017ee kupuj\u00edc\u00ed prok\u00e1\u017ee opak.<\/p>\n<h3>12. P\u0159echod vlastnick\u00e9ho pr\u00e1va a nebezpe\u010d\u00ed \u0161kody<\/h3>\n<p>Vlastnick\u00e9 pr\u00e1vo k v\u00fdrobku p\u0159ech\u00e1z\u00ed na kupuj\u00edc\u00edho a\u017e \u00fapln\u00fdm zaplacen\u00edm kupn\u00ed ceny a p\u0159evzet\u00edm v\u00fdrobku, nen\u00ed-li p\u00edsemn\u011b sjedn\u00e1no jinak.<br>U kupuj\u00edc\u00edho, kter\u00fd je spot\u0159ebitelem, p\u0159ech\u00e1z\u00ed nebezpe\u010d\u00ed \u0161kody na v\u011bci p\u0159evzet\u00edm v\u00fdrobku kupuj\u00edc\u00edm nebo j\u00edm ur\u010denou osobou. Pokud v\u0161ak kupuj\u00edc\u00ed ur\u010d\u00ed vlastn\u00edho dopravce, kter\u00e9ho mu prod\u00e1vaj\u00edc\u00ed nenab\u00eddl, je v\u011bc kupuj\u00edc\u00edmu odevzd\u00e1na a nebezpe\u010d\u00ed \u0161kody p\u0159ech\u00e1z\u00ed na kupuj\u00edc\u00edho ji\u017e okam\u017eikem p\u0159ed\u00e1n\u00ed v\u00fdrobku tomuto dopravci.<br>U kupuj\u00edc\u00edho, kter\u00fd je podnikatelem, p\u0159ech\u00e1z\u00ed nebezpe\u010d\u00ed \u0161kody na v\u011bci p\u0159ed\u00e1n\u00edm v\u00fdrobku prvn\u00edmu dopravci k p\u0159eprav\u011b, pokud nen\u00ed p\u00edsemn\u011b sjedn\u00e1no jinak.<br>Po p\u0159echodu nebezpe\u010d\u00ed \u0161kody na kupuj\u00edc\u00edho nese kupuj\u00edc\u00ed riziko ztr\u00e1ty, po\u0161kozen\u00ed, zni\u010den\u00ed, nevhodn\u00e9 manipulace, nevhodn\u00e9ho skladov\u00e1n\u00ed, instalace, \u010di\u0161t\u011bn\u00ed, vystaven\u00ed teplotn\u00edm zm\u011bn\u00e1m, vlhkosti, mechanick\u00e9mu nam\u00e1h\u00e1n\u00ed nebo jin\u00e9mu z\u00e1sahu do d\u00edla.<\/p>\n<h3>13. Odstoupen\u00ed od smlouvy spot\u0159ebitelem<\/h3>\n<p>Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee v\u011bt\u0161ina v\u00fdrobk\u016f a d\u011bl Glass Soul je vyr\u00e1b\u011bna, dokon\u010dov\u00e1na, vyb\u00edr\u00e1na nebo individu\u00e1ln\u011b upravov\u00e1na na z\u00e1klad\u011b konkr\u00e9tn\u00ed objedn\u00e1vky kupuj\u00edc\u00edho. Nejedn\u00e1 se zpravidla o b\u011b\u017en\u00e9 skladov\u00e9 zbo\u017e\u00ed ur\u010den\u00e9 k okam\u017eit\u00e9mu op\u011btovn\u00e9mu prodeji.<br>U zbo\u017e\u00ed vyroben\u00e9ho podle po\u017eadavk\u016f kupuj\u00edc\u00edho nebo p\u0159izp\u016fsoben\u00e9ho jeho osobn\u00edm pot\u0159eb\u00e1m spot\u0159ebitel nem\u00e1 pr\u00e1vo odstoupit od smlouvy bez ud\u00e1n\u00ed d\u016fvodu ve 14denn\u00ed lh\u016ft\u011b.<br>Objedn\u00e1vka se st\u00e1v\u00e1 z\u00e1vaznou po jej\u00edm potvrzen\u00ed prod\u00e1vaj\u00edc\u00edm a po uhrazen\u00ed 100 % ceny objedn\u00e1vky. V\u00fdroba, dokon\u010den\u00ed nebo individu\u00e1ln\u00ed \u00faprava d\u00edla za\u010d\u00edn\u00e1 a\u017e po p\u0159ips\u00e1n\u00ed cel\u00e9 \u010d\u00e1stky na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho, nen\u00ed-li p\u00edsemn\u011b dohodnuto jinak.<br>Po potvrzen\u00ed objedn\u00e1vky a zah\u00e1jen\u00ed v\u00fdroby, dokon\u010dov\u00e1n\u00ed nebo individu\u00e1ln\u00ed \u00fapravy d\u00edla nen\u00ed mo\u017en\u00e9 objedn\u00e1vku jednostrann\u011b zru\u0161it ani po\u017eadovat vr\u00e1cen\u00ed uhrazen\u00e9 ceny bez z\u00e1konn\u00e9ho d\u016fvodu.<br>T\u00edmto ustanoven\u00edm nejsou dot\u010dena z\u00e1konn\u00e1 pr\u00e1va kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed.<\/p>\n<h3>14. Odstoupen\u00ed u podnikatel\u016f<\/h3>\n<p>Kupuj\u00edc\u00ed, kter\u00fd uzav\u00edr\u00e1 smlouvu jako podnikatel nebo v souvislosti se svou podnikatelskou \u010dinnost\u00ed, nem\u00e1 pr\u00e1vo odstoupit od smlouvy ve 14denn\u00ed lh\u016ft\u011b ur\u010den\u00e9 pro spot\u0159ebitele.<br>Vr\u00e1cen\u00ed zbo\u017e\u00ed podnikatelem je mo\u017en\u00e9 pouze na z\u00e1klad\u011b individu\u00e1ln\u00ed p\u00edsemn\u00e9 dohody s prod\u00e1vaj\u00edc\u00edm. Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen vr\u00e1cen\u00ed zbo\u017e\u00ed p\u0159ijmout.<br>U podnikatele se v nej\u0161ir\u0161\u00edm p\u0159\u00edpustn\u00e9m rozsahu vylu\u010duje odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho za nep\u0159\u00edm\u00e9 \u0161kody, n\u00e1sledn\u00e9 \u0161kody, u\u0161l\u00fd zisk, ztr\u00e1tu obchodn\u00ed p\u0159\u00edle\u017eitosti, n\u00e1klady na n\u00e1hradn\u00ed pln\u011bn\u00ed, n\u00e1klady instalace, deinstalace, dopravy, skladov\u00e1n\u00ed nebo jin\u00e9 obdobn\u00e9 n\u00e1klady, pokud pr\u00e1vn\u00ed p\u0159edpisy nestanov\u00ed jinak.<\/p>\n<h3>15. Reklamace a pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed<\/h3>\n<p>Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo uplatnit reklamaci, pokud m\u00e1 v\u00fdrobek skute\u010dnou vadu. Za vadu se nepova\u017euj\u00ed p\u0159irozen\u00e9 vlastnosti ru\u010dn\u011b vyr\u00e1b\u011bn\u00e9ho skla, autorsk\u00e9ho d\u00edla a manufakturn\u00ed v\u00fdroby, zejm\u00e9na drobn\u00e9 vzduchov\u00e9 bublinky, jemn\u00e9 nerovnosti, barevn\u00e9, optick\u00e9, tvarov\u00e9 nebo struktur\u00e1ln\u00ed odchylky, rozd\u00edly v tlou\u0161\u0165ce skla, stopy ru\u010dn\u00edho tvarov\u00e1n\u00ed, brou\u0161en\u00ed, le\u0161t\u011bn\u00ed, ryt\u00ed, taven\u00ed, chlazen\u00ed nebo jin\u00e9 znaky ru\u010dn\u00ed skl\u00e1\u0159sk\u00e9 pr\u00e1ce, pokud nebr\u00e1n\u00ed sjednan\u00e9mu \u00fa\u010delu, funk\u010dnosti nebo bezpe\u010dn\u00e9mu u\u017e\u00edv\u00e1n\u00ed v\u00fdrobku.<br>Za vadu se d\u00e1le nepova\u017euje subjektivn\u00ed nespokojenost s um\u011bleck\u00fdm v\u00fdrazem d\u00edla, p\u0159irozen\u00e1 odli\u0161nost od ilustra\u010dn\u00ed fotografie, odchylka vypl\u00fdvaj\u00edc\u00ed z rukopisu autora, p\u0159im\u011b\u0159en\u00e1 technologick\u00e1 \u00faprava proveden\u00e1 v\u00fdrobcem nebo autorem, ani zm\u011bna zp\u016fsoben\u00e1 nevhodnou manipulac\u00ed, skladov\u00e1n\u00edm, \u010di\u0161t\u011bn\u00edm, instalac\u00ed, vystaven\u00edm teplotn\u00edm zm\u011bn\u00e1m, vlhkosti, p\u0159\u00edm\u00e9mu slunci, mechanick\u00e9mu nam\u00e1h\u00e1n\u00ed nebo z\u00e1sahem t\u0159et\u00ed osoby.<br>Reklamaci lze uplatnit e-mailem na adrese info@glasssoul.eu. Kupuj\u00edc\u00ed je povinen v reklamaci uv\u00e9st sv\u00e9 identifika\u010dn\u00ed \u00fadaje, \u010d\u00edslo objedn\u00e1vky nebo dokladu, popis vyt\u00fdkan\u00e9 vady, datum zji\u0161t\u011bn\u00ed vady, po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace a p\u0159ilo\u017eit fotodokumentaci nebo jin\u00e9 podklady pot\u0159ebn\u00e9 k posouzen\u00ed reklamace.<br>Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee po\u017eadovat zasl\u00e1n\u00ed reklamovan\u00e9ho v\u00fdrobku k posouzen\u00ed. Kupuj\u00edc\u00ed je povinen zabalit v\u00fdrobek tak, aby nedo\u0161lo k jeho dal\u0161\u00edmu po\u0161kozen\u00ed. Pokud dojde k po\u0161kozen\u00ed v\u00fdrobku v d\u016fsledku nevhodn\u00e9ho zabalen\u00ed kupuj\u00edc\u00edm p\u0159i zasl\u00e1n\u00ed k reklamaci, nese odpov\u011bdnost za takov\u00e9 po\u0161kozen\u00ed kupuj\u00edc\u00ed.<br>U spot\u0159ebitele bude reklamace vy\u0159\u00edzena v z\u00e1konn\u00e9 lh\u016ft\u011b, pokud se prod\u00e1vaj\u00edc\u00ed se spot\u0159ebitelem nedohodne na del\u0161\u00ed lh\u016ft\u011b.<br>U kupuj\u00edc\u00edho, kter\u00fd je podnikatelem, je kupuj\u00edc\u00ed povinen ozn\u00e1mit vadu bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co ji mohl p\u0159i v\u010dasn\u00e9 prohl\u00eddce a dostate\u010dn\u00e9 p\u00e9\u010di zjistit. Pokud podnikatel vadu neozn\u00e1m\u00ed v\u010das, nemus\u00ed mu b\u00fdt pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed p\u0159izn\u00e1na.<br>Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn zvolit p\u0159im\u011b\u0159en\u00fd zp\u016fsob posouzen\u00ed reklamace, v\u010detn\u011b konzultace s autorem, v\u00fdrobcem, skl\u00e1rnou, znalcem, restaur\u00e1torem, dopravcem nebo poji\u0161\u0165ovnou. Odborn\u00e9 stanovisko autora, v\u00fdrobce nebo skl\u00e1\u0159sk\u00e9ho partnera m\u016f\u017ee b\u00fdt podkladem pro posouzen\u00ed, zda se jedn\u00e1 o vadu, nebo o p\u0159irozenou vlastnost ru\u010dn\u011b vyr\u00e1b\u011bn\u00e9ho skla \u010di autorsk\u00e9ho d\u00edla.<br>Je-li reklamace opr\u00e1vn\u011bn\u00e1, bude vy\u0159\u00edzena zp\u016fsobem odpov\u00eddaj\u00edc\u00edm povaze vady, povaze d\u00edla a pr\u00e1vn\u00edm p\u0159edpis\u016fm, zejm\u00e9na opravou, p\u0159im\u011b\u0159enou slevou, dod\u00e1n\u00edm n\u00e1hradn\u00edho v\u00fdrobku, je-li to vzhledem k jedine\u010dnosti d\u00edla mo\u017en\u00e9, nebo jin\u00fdm z\u00e1konn\u00fdm zp\u016fsobem.<br>U jedine\u010dn\u00fdch autorsk\u00fdch d\u011bl, limitovan\u00fdch edic a zak\u00e1zkov\u00fdch v\u00fdrobk\u016f nemus\u00ed b\u00fdt v\u00fdm\u011bna za toto\u017en\u00fd kus objektivn\u011b mo\u017en\u00e1. V takov\u00e9m p\u0159\u00edpad\u011b bude zvolen jin\u00fd p\u0159im\u011b\u0159en\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace.<\/p>\n<h3>16. P\u00e9\u010de o d\u00edlo a odpov\u011bdnost kupuj\u00edc\u00edho<\/h3>\n<p>Kupuj\u00edc\u00ed je povinen s v\u00fdrobkem zach\u00e1zet s ohledem na jeho k\u0159ehkost, materi\u00e1l, hodnotu a um\u011bleck\u00fd charakter.<br>Kupuj\u00edc\u00ed odpov\u00edd\u00e1 za spr\u00e1vnou manipulaci, skladov\u00e1n\u00ed, vystaven\u00ed, instalaci, \u00fadr\u017ebu a ochranu d\u00edla po jeho p\u0159evzet\u00ed.<\/p>\n<p>Sklen\u011bn\u00e1 d\u00edla je nutn\u00e9 chr\u00e1nit zejm\u00e9na p\u0159ed p\u00e1dem, n\u00e1razem, tlakem, vibracemi, prudk\u00fdmi zm\u011bnami teplot, mrazem, nadm\u011brnou vlhkost\u00ed, agresivn\u00edmi \u010distic\u00edmi prost\u0159edky, nevhodnou instalac\u00ed, neodborn\u00fdm z\u00e1sahem, nevhodn\u00fdm upevn\u011bn\u00edm a manipulac\u00ed d\u011btmi nebo zv\u00ed\u0159aty.<br>Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady, po\u0161kozen\u00ed nebo ztr\u00e1tu hodnoty zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm u\u017e\u00edv\u00e1n\u00edm, nevhodnou p\u00e9\u010d\u00ed, neodbornou instalac\u00ed, z\u00e1sahem t\u0159et\u00ed osoby nebo okolnostmi vznikl\u00fdmi po p\u0159echodu nebezpe\u010d\u00ed \u0161kody na kupuj\u00edc\u00edho.<\/p>\n<h3>17. Pietn\u00ed \u00fa\u010del, popel zesnul\u00e9ho a osobn\u00ed zad\u00e1n\u00ed<\/h3>\n<p>Pokud je v\u00fdrobek ur\u010den k pietn\u00edmu \u00fa\u010delu, uchov\u00e1n\u00ed \u010d\u00e1sti popela, pam\u00e1tky, symbolick\u00e9ho obsahu nebo jin\u00e9 osobn\u00ed vzpom\u00ednky, kupuj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee nakl\u00e1d\u00e1 s p\u0159\u00edslu\u0161n\u00fdm obsahem, zad\u00e1n\u00edm nebo materi\u00e1lem v souladu s pr\u00e1vn\u00edmi p\u0159edpisy, v\u016fl\u00ed zesnul\u00e9ho, opr\u00e1vn\u011bn\u00fdmi osobami a pietn\u00edmi pravidly.<br>Kupuj\u00edc\u00ed odpov\u00edd\u00e1 za spr\u00e1vnost, \u00faplnost a pravdivost v\u0161ech \u00fadaj\u016f a prohl\u00e1\u0161en\u00ed, kter\u00e9 v t\u00e9to souvislosti prod\u00e1vaj\u00edc\u00edmu poskytne. Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen ov\u011b\u0159ovat rodinn\u00e9, d\u011bdick\u00e9, osobn\u00ed, pietn\u00ed nebo jin\u00e9 opr\u00e1vn\u011bn\u00ed kupuj\u00edc\u00edho, pokud pr\u00e1vn\u00ed p\u0159edpisy nestanov\u00ed jinak.<br>Kupuj\u00edc\u00ed je povinen p\u0159edat jak\u00fdkoliv osobn\u00ed nebo pietn\u00ed obsah bezpe\u010dn\u011b, hygienicky, \u0159\u00e1dn\u011b ozna\u010den\u00fd a zp\u016fsobem p\u0159edem odsouhlasen\u00fdm prod\u00e1vaj\u00edc\u00edm. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo odm\u00edtnout p\u0159evzet\u00ed obsahu, kter\u00fd nen\u00ed vhodn\u011b p\u0159ipraven, ozna\u010den, zabalen nebo jeho\u017e pou\u017eit\u00ed by mohlo b\u00fdt v rozporu s pr\u00e1vn\u00edmi p\u0159edpisy, bezpe\u010dnost\u00ed, hygienou, dobr\u00fdmi mravy nebo pietn\u00edm charakterem projektu Glass Soul.<\/p>\n<h3>18. Autorsk\u00e1 pr\u00e1va a prezentace d\u00edla<\/h3>\n<p>Koup\u00ed v\u00fdrobku p\u0159ech\u00e1z\u00ed na kupuj\u00edc\u00edho vlastnick\u00e9 pr\u00e1vo k fyzick\u00e9mu d\u00edlu, nikoli autorsk\u00e1 pr\u00e1va k d\u00edlu, n\u00e1vrhu, designu, fotografi\u00edm, text\u016fm, zna\u010dce Glass Soul, dokumentaci, vizualizac\u00edm nebo jin\u00fdm chr\u00e1n\u011bn\u00fdm prvk\u016fm, pokud nen\u00ed p\u00edsemn\u011b sjedn\u00e1no jinak.<br>Kupuj\u00edc\u00ed nen\u00ed opr\u00e1vn\u011bn bez p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu prod\u00e1vaj\u00edc\u00edho nebo autora d\u00edlo rozmno\u017eovat, kop\u00edrovat, vyr\u00e1b\u011bt jeho napodobeniny, pou\u017e\u00edvat jej pro komer\u010dn\u00ed \u00fa\u010dely, propagaci t\u0159et\u00edch osob, dal\u0161\u00ed prodej reprodukc\u00ed nebo jin\u00fd zp\u016fsob vyu\u017eit\u00ed p\u0159esahuj\u00edc\u00ed b\u011b\u017en\u00e9 vlastnictv\u00ed fyzick\u00e9ho d\u00edla.<br>Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn pou\u017e\u00edt fotografie, dokumentaci a popis d\u00edla pro vlastn\u00ed archivn\u00ed, prezenta\u010dn\u00ed, v\u00fdstavn\u00ed, marketingov\u00e9 a dokumenta\u010dn\u00ed \u00fa\u010dely, pokud t\u00edm nebudou nep\u0159im\u011b\u0159en\u011b zasa\u017eena pr\u00e1va kupuj\u00edc\u00edho nebo pr\u00e1va t\u0159et\u00edch osob. U pietn\u00edch a osobn\u00edch zak\u00e1zek bude prod\u00e1vaj\u00edc\u00ed postupovat citliv\u011b a s ohledem na povahu d\u00edla.<br>V p\u0159\u00edpad\u011b z\u00e1jmu nov\u00e9ho majitele m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed doporu\u010dit vhodn\u00e9ho partnera pro poji\u0161t\u011bn\u00ed d\u00edla a pomoci zajistit jeho dal\u0161\u00ed v\u00fdstavn\u00ed cestu nebo prezentace. Tyto slu\u017eby nejsou sou\u010d\u00e1st\u00ed kupn\u00ed ceny, pokud nen\u00ed p\u00edsemn\u011b sjedn\u00e1no jinak. Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za rozhodnut\u00ed, podm\u00ednky, cenu, pojistn\u00e9 pln\u011bn\u00ed ani slu\u017eby t\u0159et\u00edch osob.<\/p>\n<h3>19. Vy\u0161\u0161\u00ed moc<\/h3>\n<p>Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za prodlen\u00ed, \u0161kodu nebo nemo\u017enost pln\u011bn\u00ed zp\u016fsobenou okolnostmi, kter\u00e9 nemohl rozumn\u011b ovlivnit. Za vy\u0161\u0161\u00ed moc se pova\u017euj\u00ed zejm\u00e9na \u017eiveln\u00ed ud\u00e1losti, po\u017e\u00e1r, povode\u0148, v\u00fdpadek energi\u00ed, epidemie, v\u00e1lka, st\u00e1vka, omezen\u00ed provozu, v\u00fdpadek materi\u00e1lu, v\u00fdpadek v\u00fdroby, nemoc autora nebo kl\u00ed\u010dov\u00e9ho v\u00fdrobce, prodlen\u00ed dopravce, celn\u00ed komplikace, z\u00e1sah org\u00e1nu ve\u0159ejn\u00e9 moci nebo jin\u00e1 obdobn\u00e1 okolnost.<br>Po dobu trv\u00e1n\u00ed vy\u0161\u0161\u00ed moci se lh\u016fty prod\u00e1vaj\u00edc\u00edho p\u0159im\u011b\u0159en\u011b prodlu\u017euj\u00ed. Pokud vy\u0161\u0161\u00ed moc trv\u00e1 d\u00e9le a podstatn\u011b br\u00e1n\u00ed dokon\u010den\u00ed zak\u00e1zky, strany se dohodnou na dal\u0161\u00edm postupu.<\/p>\n<h3>20. Mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f<\/h3>\n<p>V p\u0159\u00edpad\u011b, \u017ee mezi prod\u00e1vaj\u00edc\u00edm a spot\u0159ebitelem vznikne spor z kupn\u00ed smlouvy nebo ze smlouvy o poskytov\u00e1n\u00ed slu\u017eeb a nepoda\u0159\u00ed se jej vy\u0159e\u0161it vz\u00e1jemnou dohodou, m\u016f\u017ee se spot\u0159ebitel obr\u00e1tit na p\u0159\u00edslu\u0161n\u00fd subjekt mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f.<\/p>\n<p>T\u00edmto subjektem je \u010cesk\u00e1 obchodn\u00ed inspekce, \u00dast\u0159edn\u00ed inspektor\u00e1t, odd\u011blen\u00ed ADR, Gorazdova 1969\/24, 120 00 Praha 2, web: www.coi.gov.cz.<\/p>\n<h3>21. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h3>\n<p>Tyto obchodn\u00ed podm\u00ednky se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky.<br>Pokud se n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto obchodn\u00edch podm\u00ednek uk\u00e1\u017ee jako neplatn\u00e9, ne\u00fa\u010dinn\u00e9 nebo nevymahateln\u00e9, nem\u00e1 to vliv na platnost ostatn\u00edch ustanoven\u00ed. Neplatn\u00e9 nebo ne\u00fa\u010dinn\u00e9 ustanoven\u00ed bude nahrazeno ustanoven\u00edm, kter\u00e9 se sv\u00fdm smyslem a \u00fa\u010delem co nejv\u00edce bl\u00ed\u017e\u00ed p\u016fvodn\u00edmu z\u00e1m\u011bru.<br>Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo obchodn\u00ed podm\u00ednky pr\u016fb\u011b\u017en\u011b m\u011bnit. Pro konkr\u00e9tn\u00ed objedn\u00e1vku se pou\u017eije zn\u011bn\u00ed obchodn\u00edch podm\u00ednek \u00fa\u010dinn\u00e9 v dob\u011b potvrzen\u00ed objedn\u00e1vky, nen\u00ed-li mezi stranami sjedn\u00e1no jinak.<br>Tyto obchodn\u00ed podm\u00ednky jsou \u00fa\u010dinn\u00e9 ode dne jejich zve\u0159ejn\u011bn\u00ed na webov\u00fdch str\u00e1nk\u00e1ch www.glasssoul.eu nebo www.glasssoul.cz.<\/p>\n<p>Datum \u00fa\u010dinnosti: 20.04.2026<\/p>\n<h3><strong>Reklama\u010dn\u00ed formul\u00e1\u0159 m\u016f\u017eete st\u00e1hnout zde:<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0610c1d e-grid e-con-full e-con e-child\" data-id=\"0610c1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4115bc2 elementor-widget elementor-widget-button\" data-id=\"4115bc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.glasssoul.eu\/wp-content\/uploads\/2026\/06\/Reklamacni_formular_Glass_Soul.docx.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">St\u00e1hnout Reklama\u010dn\u00ed Formul\u00e1\u0159<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b137559 elementor-widget elementor-widget-button\" data-id=\"b137559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTAxMzcsInRvZ2dsZSI6ZmFsc2V9\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Odstoupen\u00ed od smlouvy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Obchodn\u00ed podm\u00ednky 1. \u00davodn\u00ed ustanoven\u00ed Tyto obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm p\u0159i prodeji v\u00fdrobk\u016f, um\u011bleck\u00fdch d\u011bl a autorsk\u00fdch objekt\u016f projektu Glass Soul, zejm\u00e9na prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek www.glasssoul.eu a www.glasssoul.cz, e-mailov\u00e9 komunikace, individu\u00e1ln\u00ed nab\u00eddky, osobn\u00edho jedn\u00e1n\u00ed nebo jin\u00e9 obchodn\u00ed komunikace.Prod\u00e1vaj\u00edc\u00edm je:Glaz Bridge s.r.o.S\u00eddlo spole\u010dnosti: \u0158\u00ed\u010dn\u00ed 456\/10, 118 00 Praha 1Po\u0161tovn\u00ed adresa [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2752","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Obchodn\u00ed podm\u00ednky | Glass Soul<\/title>\n<meta name=\"description\" content=\"Obchodn\u00ed podm\u00ednky Glass Soul \u2013 objedn\u00e1vky um\u011bleck\u00fdch sklen\u011bn\u00fdch d\u011bl na zak\u00e1zku, dod\u00e1n\u00ed, platba a reklamace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.glasssoul.eu\/cs\/obchodni-podminky\/\" 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