This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Glasssoul website (hereinafter referred to as the "Site").

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PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

• Information about your web browser,

• IP address,

• Time zone,

• Some of the cookies installed on your device.

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Additionally, as you browse the Site, we collect information about:

• The individual pages or products you view,

• What websites or search terms referred you to the Site,

• How you interact with the Site.​

We refer to this automatically collected information as “Device Information.”

Technologies Used to Collect Device Information

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We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer. Learn more about cookies and how to disable them at www.allaboutcookies.org.

• Log Files: Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

 

Other Personal Information

We also collect the following personal data:

• Personal information provided when registering or purchasing through the Site (Order Information),

• Content of interactions with our customer service,

• Information generated by machine learning algorithms (e.g., personalized offers),

• Information about intended purchases, marketing preferences, or participation in promotional activities,

• Device identifiers (IP addresses, cookie IDs), and geolocation data.

If you provide us with personal data about someone else, you must do so only with their explicit consent.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to:

• Provide and improve our services,

• Personalize the user experience on the Site,

• Contact you regarding your account or order,

• Provide customer support,

• Deliver personalized advertising and marketing,

• Detect and prevent fraudulent or unlawful activity.

We process your data in accordance with the GDPR based on legitimate interest or contract performance.

 

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. After this period, your data will be securely deleted.

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SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties only for the purpose of providing our services:

• Wix: Website and e-commerce platform (learn more here).

• Google Analytics: User behavior analytics (learn more here).

We may also share your information to comply with legal obligations (e.g., court orders).

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BEHAVIORAL ADVERTISING

We use your data to deliver targeted advertising. You can opt out of targeted advertising via:

• Facebook

• Google

• Bing

For more information, visit the NAI website.

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YOUR RIGHTS

If you are a resident of the EU, you have the right to:

• Access your personal information,

• Request correction, updating, or deletion of your information.

To exercise these rights, please contact us using the information below.

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CONTACT US

If you have any questions about this privacy policy or wish to file a complaint, please contact us at:

Glasssoul (Glaz Bridge s.r.o.)
Říční 456, Praha 1 – Malá Strana, 118 00
Email: info@glasssoul.eu
Phone: +420 608 842 717

Company ID: 17351961
VAT ID: CZ17351961
Data Box: c35j6re

Bank Details:
CZK: 257411980/0600
USD: 265064560/0600